What You Need To Know

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What You Need To Know... Minimum Order – $10.00 All orders shipped pre-paid or credit card. Please ask for retail customer service.ServicePelican Bay, Ltd., Inc. is a firm believer in providing the best service possible. Please let us know when placing your order if you have any specific requests; for example, your order must always arrive COD, whatever! We will always try our very best to live up to your expectations – but you must let us know what they are! Shelf Life For maximum shelf life, store products in a cool, dark, dry place. Herb Mixes: 6 months to 1 year. They do not go bad, but can lose their color and potency. Wassail, Glogg and Holiday Brew (stored properly) will be fine for 2 years. Baking Mixes: 4-6 months. We blend and mix all of our products in small batches to ensure that you receive them fresh. These shelf life estimates are very conservative; with proper storage, most products should keep far longer. Try to avoid exposing products to heat, humidity and bright lights. Ordering For fast, easy ordering please call 1-800-826-8982 or (727) 441-3454. If you prefer, you can fax us at (727) 441-2573 or mail orders to us at 639 Chestnut Street, Clearwater, Florida 33756 Shipping We ship RPS (unless instructed otherwise) FOB Clearwater, Florida. Products are usually shipped within a week. Please be aware that during peak shipping times (after a big trade show, September, October, November) shipping can be 3-4 weeks. However, if you MUST have your product for a specific day let us know and we will always do our best to make you happy. TermsOrders COD, prepaid, Visa, Master Card, American Express and Discover (orders are charged the day merchandise is shipped). Claims A copy of the invoice is necessary for all claims. All claims for damage must be made by purchaser to carrier. No deductions should be made from invoice for freight or damage without written approval. Shortages must be reported within 5 days of receipt of goods. No returns authorized without written consent. If you refuse an order for which you have not indicated a specific cancel date or that is shipped prior to cancel date, you will be invoiced for shipping charges. Unauthorized returns will be refused and returned to sender. A restocking fee of 25% (plus freight) will be charged for all returned merchandise.
Kids Stuff / Baking Mixes & Animal Goodies / Herbs & Spices / Herb Mixes. / Drink Mixes / Teachers Gifts / Shipping Info / About Us / Home / Search